Featured News
Latest News
-
Press Release
Consello Appoints David Berglund as Chief Data & AI Officer
-
In The News
Hend Al Otaiba on Joining Consello UAE
-
Press Release
Consello Capital Announces Investment in CleanBoss to Accelerate Growth of Hyper Powered, Better-for-You Cleaning Products
-
In The News
Janey Whiteside on Reducing Cognitive Load to Drive Customer Growth
The Latest Global Firm News
-
Hend Al Otaiba on Joining Consello UAE
-
Consello Appoints David Berglund as Chief Data & AI Officer
-
Consello Capital Announces Investment in CleanBoss to Accelerate Growth of Hyper Powered, Better-for-You Cleaning Products
-
Consello Launches Grey Matter, A New Podcast to Decode How the Best Think
-
Lauren Argenti Rawlings Joins Consello as Head of Consello Talent in the U.S.
-
Monica Dimitracopoulos Joins Consello as Senior Managing Director
-
Janey Whiteside on Reducing Cognitive Load to Drive Customer Growth
-
Sue Gray Appointed as Chair of Consello UK
Grey Matter: Inside the Minds of the People Who Move the World
Ed Bastian: CEO, Delta Air Lines
The Grey Matter That Redefined an Industry
Ed Bastian embodies a rare kind of leadership, the ability to balance empathy with a deep sense of conviction when the stakes couldn’t be higher. In 2005, he stood alone in bankruptcy court when 180 airlines had filed before him and only a few survived.
At the height of COVID, with Delta’s business literally grounded, he refused to furlough a single employee. He blocked middle seats for over a year because protecting his people mattered more than the economics.
Under his leadership, Delta is now the most admired airline in the world. As Ed said himself, it’s not just a byproduct of their planes or technology, it’s because of a culture obsessed with taking care of its employees, knowing they’ll take care of their customers.
This conversation is about what happens when leaders trust something deeper than data or convention and how the hardest moments don’t build character, they reveal it.