Featured Insights
Latest Operator Insights
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Jon Mandell | Managing Director
The Billion-Dollar Problem Hiding Inside Loyalty Programs
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David Berglund | Chief Data & AI Officer
CEOs Are Accountable for AI Outcomes but Remain Too Far Away from Critical Decisions
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Lauren Argenti Rawlings | Head of Consello Talent, U.S.
Most Enterprises Lack a Succession Plan. Here Are the Real Costs of Not Having a Successor, and Who Pays the Price
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Declan Kelly | Founder, Chairman and CEO
Carl Lewis: The Business of Greatness
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Declan Kelly | Founder, Chairman and CEO
Mike Wirth: Pragmatism Over Ego
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Declan Kelly | Founder, Chairman and CEO
James Quincey: Stewarding Through Generational Change
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Declan Kelly | Founder, Chairman and CEO
Jimmy Dunne: Putting Pressure in Perspective
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Declan Kelly | Founder, Chairman and CEO
Ed Bastian: The Values that Reshaped the Airline Industry
Grey Matter: Inside the Minds of the People Who Move the World
Sarah Friar: Chief Financial Officer, OpenAI
What is Experience Worth in the Age of AI?
Every CEO is being asked to make decisions about AI before there is a reliable playbook for what comes next.
Where to invest. How to create business value. Which risks to take. What to automate. And what should remain fundamentally human.
That makes experience a more complicated asset. The past may offer fewer obvious answers, but the judgment built through years of operating across different environments may become even more valuable.
Few executives embody that challenge better than Sarah Friar, CFO of OpenAI.
Her career has taken her from metallurgy and mining in Ghana to Goldman Sachs, Salesforce, Block, Nextdoor and now OpenAI. She describes it as a series of “zigs and zags,” but each move gave her another reference point for navigating unfamiliar problems.
Today, she is applying that experience inside a company whose economics and capabilities are evolving in real time, while businesses everywhere are being forced to rethink software, talent, cybersecurity and the architecture of work.
In this episode of Grey Matter, Sarah joins Consello Founder, Chairman and CEO Declan Kelly to discuss how leaders make decisions when precedent becomes less reliable, how AI is already creating real business value, and why the ability to distinguish what should change from what should endure may become one of the most important advantages experience can provide.
