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Danny Meyer: Founder & Executive Chairman, Union Square Hospitality Group

How Do You Scale Excellence

Twenty years after Setting the Table, restaurateur Danny Meyer has written a new book about the experience of growing Union Square Hospitality Group.

In What Could Possibly Go Right?, he reflects on the years when the philosophy of hospitality that shaped his early restaurants had to become something a much larger organization could understand and put into practice. The book follows the success of Union Square Cafe, Gramercy Tavern, and Shake Shack, but it is also an account of the lessons that came with growth.

In this episode of Grey Matter, Danny joins Consello Founder, Chairman and CEO Declan Kelly to discuss the challenge of maintaining that standard as a business expands, along with the leadership decisions that have shaped his career.

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