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Grey Matter: Inside the Minds of the People Who Move the World

Sarah Friar: Chief Financial Officer, OpenAI

What is Experience Worth in the Age of AI?

Every CEO is being asked to make decisions about AI before there is a reliable playbook for what comes next.

Where to invest. How to create business value. Which risks to take. What to automate. And what should remain fundamentally human.

That makes experience a more complicated asset. The past may offer fewer obvious answers, but the judgment built through years of operating across different environments may become even more valuable.

Few executives embody that challenge better than Sarah Friar, CFO of OpenAI.

Her career has taken her from metallurgy and mining in Ghana to Goldman Sachs, Salesforce, Block, Nextdoor and now OpenAI. She describes it as a series of “zigs and zags,” but each move gave her another reference point for navigating unfamiliar problems.

Today, she is applying that experience inside a company whose economics and capabilities are evolving in real time, while businesses everywhere are being forced to rethink software, talent, cybersecurity and the architecture of work.

In this episode of Grey Matter, Sarah joins Consello Founder, Chairman and CEO Declan Kelly to discuss how leaders make decisions when precedent becomes less reliable, how AI is already creating real business value, and why the ability to distinguish what should change from what should endure may become one of the most important advantages experience can provide.

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