Moving forward, the businesses that can cut the clutter for customers – those that can make customers smarter and faster without having to engage – will win.
-Janey Whiteside
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Janey Whiteside’s Executive Perspective
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From Catching Up to Getting Ahead: Igniting Growth, Seizing Trends and Shaping the Future
In my recent conversations with CEOs, it is clear that the competitive landscape continues to get more challenging, regardless of industry. Traditional competitors are getting leaner, faster and smarter while nontraditional competitors, capitalizing on emerging technology to ease customer pain points, are coming from all sides. Meanwhile, the consumer continues to evolve.